24 hour Customer Service
1 866 292 0092
RSI
2117 Wade Hampton Blvd
Greenville, SC 29615
Toll Free: 1-888-292-0092
Fax: 1-864-292-0611
Your family's comfort is our priority
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It doesn’t matter where your day takes you, what your schedule, or what your comfort preferences are. The Carrier Infinity™ Control provides easy, fool-proof programming of your home heating and air conditioning system, plus optional remote convenience. You’ll always return to a welcome home!
Call 866 292 0092 today to get a quote on a Infinity Programable Thermostat
Payne Summer Clearence Sale!
Payne products let you relax and enjoy being at home. That's why our home comfort equipment is designed to offer homeowners the consistent, affordable, and hassle-free indor comfort you deserve.
We are now offering Payne bundle packages at prices lower than ever!
All Payne units come with a 10 years parts warranty
Sale ends soon, so call today!
Common AC Problems
Its the middle of the summer and you're AC unit wont cool? What now?
A/C fan is not turning:
This problem will require a technician, as it most like a frozen motor or a bad start capacitor. It could be the fan motor itself.
Air comes out but not cool:
When an air conditioner runs but doesn't cool it may just need to be cleaned. You'll want to do this on a relatively warm day. The best bet is always to refer to your owner's manual and follow those instructions. If you can't find it, request one from the manufacturer.
To clean the filter, remove it from the furnace or air handler, usually located inside or very near the air inlet side. Replace it with a disposable filter or clean the reusable filter according to the manufacturer directions. Always follow the manufacturer's directions or call a tech from RSI to install one.
Things to remember:
1) Always make sure the thermostat it is set to "cool" rather than "heat."
2) The power should be off either at the disconnect panel on the house wall next to the outdoor compressor or at the 240-volt circuit at the main electrical panel.
3) Keep the area around the unit clear. Rake leaves and debris away from the outdoor condenser.
4) Be careful not to pull any wires loose.
5) If your owner's manual calls for lubricating the motor, make sure to schedule lubrication.
6) Never try to take apart your unit.
7) Avoid straining the compressor by waiting at least five minutes between turning it off at the thermostat and turning it back on.
If none of the following work It is likely that the refrigerant may need to be recharged or it could be a more serious problem.
A/C unit does not turn on:
It could be any number of problems, including a dirty air filter, a dirty coil (behind) the air filter, a dirty outdoor coil (which you can't see since inside the unit), low fan speed or it's in need of a coolant charge. You'll need an an air conditioning technician to diagnose the problem.
